Beware of rising payment credential theft. Fraudsters use stolen details in mobile wallets for unauthorized store purchases. OneAZ will never ask for your card information or request your One Time Password (OTP)/Multi Factor Authentication (MFA). Stay secure with us. If you suspect fraudulent activity, connect with us at 844.663.2928.
If you receive a suspicious call or text message claiming to be from a OneAZ Representative, please call the phone number on the back of your credit or debit card. If OneAZ contacts you, we will never ask for personal/account information or Online Banking Credentials (password, username, or passcodes) by phone or text message.
OneAZ will NEVER call or text you to request your debit card number, expiration date, Online Banking credentials (password, username, or passcodes), or other account/personal information. If you get a suspicious call, please hang up and call us at 844.663.2928, Monday - Friday, 8 a.m. - 6 p.m.
We have received multiple reports of members receiving a text message and phone call that appear to come from OneAZ Credit Union, with callers claiming that they are employees who are trying to verify activity on the account. The caller eventually claims to need the member’s username and password for online banking. Once inside online banking they start transferring funds out of the account.
OneAZ Credit Union will NEVER request your User ID, Password, or any one-time-PINs needed to log in to online banking. This information is personal to you and we urge you to NEVER share that information with anyone. If you are unsure of the identity of the person on the phone, hang up and call us back at our main number, 844-663-2928. Thank you for the opportunity to serve you!
On June 9, 2021 OneAZ upgrading Online and Mobile Banking to the Next Level Banking. As part of that update, the website address for Online Banking changed to https://online.oneazcreditunion.com/login
After June 9, the old web address will no longer work.
If you have any questions, please contact us at Questions@OneAZcu.com or by phone at 1.844.663.2928.
To provide members with the most secure online experience, OneAZ will no longer support older versions of web browsers and operating systems.
- After May 13 - Windows Internet Explorer will not be supported any longer.
- After May 20 - The desktop and mobile versions listed below will be supported.
Desktop
To ensure you can access OneAZcu.com and Online Banking after May 20, please update your web browser and/or operating system to the latest version.
Windows browser versions that will be supported:
- Microsoft Edge Chromium version 87 or newer
- Google Chrome version 87 or newer
- Firefox version 85 or newer
Windows Internet Explorer will not be supported any longer after May 13.
Mac browser versions that will be supported:
- Safari version 12 or newer
- Google Chrome version 87 or newer
- Firefox version 85 or newer
- Microsoft Edge Chromium for Mac version 87 or newer
Mobile
To ensure you can access OneAZcu.com and Online Banking from your mobile device after May 20, please update your operating system to the latest version.
Google Android versions that will be supported:
- Google Android 5 or newer
Apple iOS versions that will be supported:
- Apple iOS 10 or newer
If you have any questions, please contact us at Questions@OneAZcu.com or by phone at 1.844.663.2928.
During this challenging time, please practice vigilance against potential scams and fraud attempts. Please note that OneAZ Credit Union will never ask for your debit card PIN or Online Banking password. If you receive a call from someone claiming to be from OneAZ and asking for this information or are concerned that you may have been the victim of a fraud attempt, please contact us at 844.663.2928 or click here to learn more.
