Unexpected service interruptions can be frustrating, which is why we're excited to share our revamped outage resource center! Whether it's a planned maintenance update or an unforeseen hiccup, OneAZ Pulse is your go-to hub for real-time service status updates.
Bookmark this page and make it your first stop whenever you encounter any service-related concerns.
Scheduled Maintenance
Upcoming Maintenance
No scheduled maintenance at this time. Please check back later.
Past Maintenance
Mobile Check Deposit Unavailable
Fri., June 7, 2024 | 10:00 PM
Sat., June 8, 2024 | 1:00 AM
Mobile Check Deposit will be unavailable. Thank you for your patience during this maintenance period.
USA Carrier Maintenance - Multiple Networks
Tue., June 11, 2024 | 8:00 AM
Fri., June 14, 2024 | 5:00 PM
From June 11th through June 14th, you may experience delays to MFA (multi-factor authentication) codes coming in through text message. Please consider sending MFA to your email if you experience a delay.
MFA Codes (Text Only)
Wed., May 29, 2024 | 8:00 AM
TBD
Starting May 29th, you may experience delays to MFA (multi-factor authentication) codes coming in through text message. Interruptions to this service will be restored as soon as possible. Please consider sending MFA to your email if you experience a delay.
Online Banking, Mobile App, ATMs, Telephone Banking & Zelle
Fri., April 19, 2024 | 9:00 PM
Sat., April 20, 2024 | 3:00 AM
We performed scheduled maintenance during this time. Online Banking, Mobile App, check deposit, ATMs, Telephone Banking and Zelle may have been unavailable.
Unplanned Outages
Gilbert - Guadalupe Rd. Branch
Wed., May 29, 2024 | 8:00 AM
Thurs., May 30, 2024 | 8:00 AM
Our Gilbert - Guadalupe Rd. branch was closed. Please visit us at 3349 E Queen Creek Rd, Gilbert, AZ 85297 or 840 E Southern Ave., Suite 101 Tempe, AZ 85282 for in-person assistance. Our team can complete many transactions with you by phone and chat. Call us at 844.663.2928 or login to Digital Banking to chat with our team. We are working to re-open this location as soon as possible.
OneAZcu.com
Thurs., May 2, 2024 | 12:00 PM
Thurs., May 2, 2024 | 1:00 PM
The OneAZcu.com website was down.
OneAZcu.com
Wed., January 15, 2024 | 5:00 PM
Wed., January 15, 2024 | 7:00 PM
The OneAZcu.com website was down.
Contact Us
Phone
Member Care Center Hours
Monday – Friday: 8:00 AM – 6:00 PM
