Beware of rising payment credential theft. Fraudsters use stolen details in mobile wallets for unauthorized store purchases. OneAZ will never ask for your card information or request your One Time Password (OTP)/Multi Factor Authentication (MFA). Stay secure with us. If you suspect fraudulent activity, connect with us at 844.663.2928.
If you receive a suspicious call or text message claiming to be from a OneAZ Representative, please call the phone number on the back of your credit or debit card. If OneAZ contacts you, we will never ask for personal/account information or Online Banking Credentials (password, username, or passcodes) by phone or text message.
OneAZ will NEVER call or text you to request your debit card number, expiration date, Online Banking credentials (password, username, or passcodes), or other account/personal information. If you get a suspicious call, please hang up and call us at 844.663.2928, Monday - Friday, 8 a.m. - 6 p.m.
We have received multiple reports of members receiving a text message and phone call that appear to come from OneAZ Credit Union, with callers claiming that they are employees who are trying to verify activity on the account. The caller eventually claims to need the member’s username and password for online banking. Once inside online banking they start transferring funds out of the account.
OneAZ Credit Union will NEVER request your User ID, Password, or any one-time-PINs needed to log in to online banking. This information is personal to you and we urge you to NEVER share that information with anyone. If you are unsure of the identity of the person on the phone, hang up and call us back at our main number, 844-663-2928. Thank you for the opportunity to serve you!
On June 9, 2021 OneAZ upgrading Online and Mobile Banking to the Next Level Banking. As part of that update, the website address for Online Banking changed to https://online.oneazcreditunion.com/login
After June 9, the old web address will no longer work.
If you have any questions, please contact us at Questions@OneAZcu.com or by phone at 1.844.663.2928.
